All open positions

Patient Services

Front Desk Care Coordinator

Old Mill

Full-time

$44,000–$52,000 (demo range)

Be the first voice and face patients meet — manage scheduling, insurance verification, and check-in/check-out for a busy multi-provider location.

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Responsibilities

  • Greet patients, manage check-in/check-out, and keep the schedule running on time.

  • Verify insurance eligibility and explain estimated coverage before treatment.

  • Answer phones, schedule and confirm appointments, and manage the recall list.

  • Process payments and set up payment plans in coordination with the office manager.

  • Keep the front office calm and organized during high-volume periods.

What we’re looking for

  • 1+ years in a front-office, hospitality, or customer-service role (dental/medical a plus, not required).

  • Comfortable learning practice-management and insurance-verification software.

  • Clear phone manner and genuine patience with anxious or first-time patients.

  • Basic math and cash-handling accuracy.

Ready to apply?

Applications are reviewed on a rolling basis (demo flow). We’ll follow up within a week either way.

Apply for this role

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